Online services are becoming more and more valuable for facility owners, and at Innovator, we understand why.
“Everyone is trying to run their plants harder for longer periods of time and still provide high levels of safety and quality,” explained Innovator Service Development Coordinator Ray Bradley. “Because of that, a lot of people are turning to online services as opposed to having to shut down units within the plant to perform the necessary critical work.”
To eliminate risks before they have chances to cause problems or interrupt operations, Innovator offers customers an unbeatable combination of inspection and online repair services.
“With Innovator, we give clients the chance to repair and inspect safely, quickly, and cost-effectively,” Bradley said. “We’re probably one of the only companies that provides both inspection and repair under one roof.”
Extensive, proactive online services
That’s not the only thing that sets Innovator apart. While most vendors require clients to come to them with problems and ask for specific solutions, that’s not the case at Innovator; Innovator reaching out to clients with proactive, customized solutions is the norm.
“A lot of the times, our clients have an issue but they don’t know what all of their options are to fix that problem,” Bradley said. “We’ll actually combine our services to give customers the best solutions and support possible.”
To help their customers take full advantage of this “one-stop-shop” experience, Innovator offers an extensive list of online services.
- Engineered Composite Pipe Repair
- Online Leak Repairs
- Enclosure (Category “H”) Fittings
- Pipe Crimps
- Freeze Plugs
- Turnkey Hot Taps and Line Stops
- Weldless Piping Systems
- Airborne Ultrasonic Leak Detection
- CUI (Corrosion Under Insulation) Detection
- 360-Degree External “Smart Pig-Type” Magnetic Flux Leakage (MFL) Inspection
Innovator performs all these services in-house and tailors them to each client’s application or concern.
Bradley pointed out that it’s this multitude of service offerings — combined with expertise to back it up — that sets Innovator apart.
“We don’t leave it to one person or one department to come up with these solutions,” he said. “We look at our technicians and what they’ve seen in the field; we talk to engineering to understand the technical benefits and weaknesses with every technology and process; and we consult with service-line experts to find out what they know and have researched within their service industries. Then we pull all of that together to be able to provide the best solutions.”
Thanks to this full breadth of knowledge and online services, Innovator customers are running longer, working harder, staying safer, and spending less on repairs. It’s a win-win!